shipping policy
Welcome to SONI REFRIGERATION! We’re delighted to have you as our valued customer. This Shipping Policy is designed to provide you with clear insights into our shipping procedures, ensuring a smooth and transparent experience when you purchase products from our website.
Order Process
All orders are processed within 5 – 6 business days (excluding weekends and holidays) after receiving full payment. You will receive a confirmation email once your order has been successfully placed, and another email with tracking information once your order has been shipped.
Shipping Methods
We collaborate with reputable shipping carriers to ensure reliable and timely delivery. The available shipping methods may include standard shipping, expedited shipping, and express shipping. The estimated delivery times and costs will be displayed at checkout for you to choose the option that best fits your needs.
Shipping Rates
Shipping rates are determined based on the weight of your order and the destination. You can view the shipping charges before completing your purchase at the checkout page. We also offer free shipping on nearby areas.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also log in to your account on our website to view the tracking information.
Order Status
You can check the status of your order by logging into your account on our website. Once your order is shipped, the status will be updated to “Shipped,” and you will be able to track the delivery.